Shipping Policy
All RTS (Ready to Ship) orders will be processed same day if ordered by 3pm CST unless otherwise noted on the product listing.
Please note: Processing time and shipping times are different. Orders will always be processed and delivered to the postal service on the same day or next day (if ordered after 3pm CST). Poppy Transfers is not responsible for weather or holiday related delays in shipping.
The shipping time you choose at checkout only applies to the shipping speed of your order and is not guaranteed with the shipping companies. Our turnaround time is still the same no matter what shipping speed you choose.
Custom and preorder items will be shipped according to the time frame provided on the product listing. This time is estimated and may be higher based on order size.
If your order is returned to Poppy Transfers for "insufficient address" or any other reason that is not the fault of Poppy Transfers, your order will be refunded and restocked with a 10% restocking fee. Shipping and route insurance will not be refunded.
POPPY TRANSFERS IS NOT RESPONSIBLE FOR AND WILL NOT REFUND PACKAGES FOR BEING LOST OR DAMAGED IN TRANSIT. CLAIMS MUST BE MADE THROUGH THE POSTAL SERVICE. ONCE IT LEAVES OUR SHOP, WE HAVE NO CONTROL OVER WHAT MAIL CARRIERS DO WITH THE PACKAGES.